"If I could give The Bike Route 100/5 stars, I would. We were here with a sports wheelchair for a pickleball tournament, and the airline damaged the chair's frame. We went to The Bike Route in hopes of a small miracle, and they delivered. The kindest technician didn't even bat an eye, and despite it not being their area of expertise, they stopped everything they were working on to help us. After some time, they were able to fix the frame allowing us to use the chair to compete again. This is the BEST bike shop, with the friendliest, warmest staff, and I cannot thank them enough for turning what could have been a huge disaster into a great story and a successful trip to Naples for pickleball. THANK YOU!!!!!!"